When you buy from Timogah, we want you to be happy with your purchase. However, we know sometimes you may need to return goods.
Upon receipt of your order, if you discover that there are issues with your order (e.g. wrong order, defective order, or missing items) please contact customer support or email us at [email protected].
In some cases, we may request for photographic proof and/or additional information to properly investigate the issue with your order.
If we determine that the order and/or goods you received are not satisfactory condition or quality, we will resend you a replacement or else a refund.